The Claim Process

Enrollment

To start the claim process, set an appointment with us for a free property inspection. We will meet you at your home or place of business to do an initial property damage assessment and review of your policy coverages.  In the event that we determine that you are covered for loss under your property insurance policy, and you choose to move forward with a claim, you will enroll with us by signing our public adjuster contract. Our contract is brief, simple, and easy to understand. We discuss all aspects of the claim process with you before you enroll. We make sure that everything is clear, and we address any questions or concerns that you may have. By signing the contract, you are authorizing us to represent your interest with your insurance carrier throughout the claim process. The contract also states that our fee is contingent on a successful recovery; if we can’t help you, there is no fee for our services.

3-Day Right of Rescission

Every person that signs our contract is entitled to a no-worry and hassle-free 3 day right-of-rescission period that allows every one 3 business days to change their mind about using our services.

Inspection & Documentation

During our full inspection, we thoroughly document the evidence seen thorough your entire property. We take photos of the property and careful measurements to document the condition of the property. We will review pertinent factual information with you, and collect further documentation from you to help us prepare an accurate estimate to submit to your insurance carrier.

Estimate

Once we’ve inspected the property, we will perform an in-depth analysis of your property insurance coverage, and determine which areas of your coverage apply to your loss. We then prepare a damage estimate based on the scope of the damages from our inspection.

Insurance Company Inspection & Claim Negotiation

We will contact your insurance company to schedule the insurance company inspection and meet with their field adjuster. We are present at every insurance company inspection of your property. We will represent your interests and communicate on your behalf with your insurance company’s adjuster or 3rd party contractor during the inspection. We will submit a copy of our estimate to the insurance company adjuster and also discuss the scope of the damages with them during their inspection.

We will then contact your insurance company to discuss both estimates and start the negotiation process. Once a fair settlement amount is reached with your insurance carrier, this usually results in a successful resolution of your claim.

In the event that a fair settlement cannot be reached, we will reevaluate both appraisals in order to resolve the claim. If the appraisal process doesn’t result in a fair settlement, we work with a legal team that represents clients like you nationwide, and specializes in insurance company claim disputes.

Payment

Due to our well-rounded industry experience and claims expertise, we are usually able to successfully reach a fair settlement with your insurance carrier. We process your insurance payment securely, and forward your portion of the insurance settlement to you quickly. It is our job to restore you to your pre-loss condition in a timely, stress-free, and professional manner. We look forward to assisting you!